Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days (unless another shipping timeline is given in product description). Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (United States) We offer the following shipping options:
- Economy Shipping (5–8 business days) — rates calculated at checkout
- Standard Shipping (3–4 business days) — rates calculated at checkout
Heavier Items (Espresso Machines & Large Appliances) Oversized or heavy items may ship via UPS Ground. Shipping costs for these items will be calculated at checkout based on weight and destination.
Drop Shipped Items Some products ship directly from our supplier partners. These items may arrive separately from other items in your order and may have slightly different delivery timeframes. You will receive a separate tracking number for each shipment.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Delays We are not responsible for delays caused by carriers, weather, or other circumstances outside our control. We will do our best to make things right, so let us know if you're not 100% satisfied.
Questions? Contact us at orders@lassenathome.com and we'll be happy to help.